Collapse of Arcadia leaves 10,000 worried about retirement
The Arcadia Group includes household names like Topman, Dorothy Perkins, Burton, Miss Selfridge, Evans, Outfit and Wallis. The news in recent weeks has been bleak, with the imminent closure of shops and preparation for administrators to sell off assets. It is becoming increasingly clear that a rescue package or takeover is unlikely.
If you have worked under one of Arcadia’s brands, your pension could be affected.
Arcadia pensions affected
The collapse of the Arcadia Group will have a direct effect on the members of its defined benefit schemes. The DB schemes affected include:
- The Arcadia Group Pension Scheme
- Arcadia Group Senior Executives Pension Scheme
- The Arcadia Group Ireland Pension Scheme
Pension savings in the Legal and General Arcadia Pension are not affected. Workplace and defined contribution pension arrangements are not under the control of the Arcadia Group pension trustees.
Those with AVC accounts or other defined contriubution scheme membership hold a pension savings ‘pot’ and not an income contract. This news affects only those with a preserved, or ‘frozen’ defined benefit (AKA “final salary”) Arcadia pension. Contact us if you are uncertain of whether your pension is affected. We can help identify your scheme membership and whether your retirement income could be affected.
Arcadia’s 2019 agreement
Arcadia were already suffering in 2019, with CEO Philip Green securing extra investment for the business. While the pension scheme was unsecure, the company made clear commitments to save the pension fund from deficit and its thousands of members falling into the Pension Protection Fund.
While in 2019 the business suffered a stream of store closures and job cuts, Green secured a rescue plan for the company. Arcadia and Lady Green, as major shareholder, entered a formal agreement to inject cash into the pension in September 2019.
The first £25 million contribution was received by the pension scheme in October 2019. This resulted in Arcadia’s defined benefit scheme coming out of PPF assessment on 6th October 2019, and a much more promising outlook appeared for pension scheme members. The business appears to have already failed on this year’s financial promise.
The 2019 terms included:
- Arcadia agreed to inject £25m each year from July 2019 to 2022
- A further £35m pa to be added each year from 2022
- The company agreed to a pension security package worth up to £210m
- Lady Green, as majority shareholder agreed to pay a total of £100m, over the course of two years
The first £25m was received from Lady Green and Arcadia last year, with confirmation published by scheme trustees. It is not clear whether this year’s contributions have or will be honoured, with subsequent years’ contributions in further doubt. There have been numerous calls for transparency over whether the terms of the 2019 agreement have been followed in 2020. A report is expected following the full audit of scheme assets.

There have been calls to remove Phillip Green’s knighthood due to the impact on thousands of families across the UK.
While the loss of a sponsoring employer does not necessarily directly result to the failure of its pension, a scheme in deficit is unlikely to survive without financial support. It has already been announced that Arcadia member pension income will not receive the usual inflationary increase in 2021. Thereon, future increases subject to, and limited by, PPF rules.
“There is unquestionably a moral case for the Green family to do the right thing”
Stephen Timms, Chairman of Work and Pensions Committee
This moral obligation Mr Timms speaks of is perhaps linked to the Green family’s huge wealth. The billionaire family famously paid themselves a £1.2bn dividend from Arcadia in 2005 alone. The Greens history of ‘care’ for staff is known to be poor, despite previously describing staff as ‘family’. BHS pension scheme members suffered hugely from Green’s sale of the business for £1 in 2015, before it promptly collapsed.
Deloitte have now been appointed as administrators for the Arcadia Group, and the pension scheme trustees are clearing members’ pathway to the Pension Protection Fund.
Arcadia pension updates in December 2020
Communication has recently been sent to all scheme members in December; copies can be found on the Arcadia pensions site.
In a recent letter, sent on 10th December 2020, to Irish scheme members, the trustees sought to reassure scheme members.
“I know these are very unsettling times for members and, as Trustees, it is our duty to protect the best financial interests of the Scheme’s members”
Nicola Thomas, Chairman of the Trustees of the Arcadia Group Ireland Pension Scheme
Arcadia pension scheme deficit
The deficit for the Arcadia scheme is unclear, with a formal wind-up valuation well underway. The pension scheme is reported to carry a deficit of £350m this year. However,previous reports stated this to be up to £750m if the recovery plan is not followed. The Covid-19 market crash will have caused further stress to scheme assets and its ability to pay member pensions.
A formal application to the Pension Protection Fund is expected imminently. Discussions at Arcadia, and the tone of communication from scheme trustees, already assume pension members will be moved across to the PPF shortly.
“The Trustees appreciate this is an extremely unsettling time and that you may be concerned about your pension benefits. We want to immediately reassure you that if you are currently receiving a pension from the Schemes, payment will continue as at present and there is nothing you need to do at this time.”
Alda Andreotti, Chair of the Trustees of the Arcadia Group Pension Scheme and the Arcadia Group Senior Executives Pension Scheme
PPF membership will mean changes to members’ annual income increases, death benefits and income levels. Those not already in receipt of their Arcadia pension can expect future income to be limited to 90%. Higher incomes, worth over c.£37,000 per annum will be subject to the PPF income cap.
What to do if your pension could be affected
Now is a time to ensure you’re getting the very latest information.
- Make sure your contact details are up to date with the Arcadia Pensions Department. Scheme trustees have requested members let them know an email address for quick and secure communication.
- Check online for recent communications and news on the Arcadia pension website below
it is important to be aware that you are unlikely to get any member-specific information until the PPF assessment is complete. If you have a pension benefit statement, an adviser will be able to help estimate what your income could be worth under the PPF.
Contact Arcadia pension scheme administrators
- Telephone: 0117 942 0080
- Email: [email protected]
- Website: www.arcadiapensions.co.uk
- Write to: Arcadia Pensions Department, The Quorum, 6th Floor, Bond Street South, Bristol BS1 3AE